Customer Service Form

 You may wish to call us on on telephone number 020 xxx xxxx or simply complete the following customer service form.

Please complete as many of the boxes below as possible and hit 'send'

Name of Phone Card
 (Please select from the drop down menu)		  
Other, Please specify
Your Mobile number
 
Please enter call details
Calling from (country)
Calling from (telephone number)
Calling from (telephone type) Cell / Mobile phone
Home phone
Pay phone (call box)
Hotel phone
Are you using a touch tone phone? yes    no  unsure 
Calling to (country)
Calling to (telephone number)
Please enter the access number that you used
When did you make your call
 
Please enter the nature of you enquiry
Type of enquiry
 (please select only one)		 Top-Up
General Rate Check
Connection / access problem
Reseller Request
 
Please use the following note box to tell us about your query
Please enter you question/notes
 
Have you spoken with Customer Services for this particular problem?
 (This should be done before completing this form)		 yes    no 
If so, what did they say
 
Contacting you
Your Email Address
Your phone number
Your name
   
Thank you for taking the time to complete this form. This should give us most if not all of the information needed to answer your enquiry. Please click Send